Terms and Conditions

This page sets out the rules that govern your use of VibroBet Casino. It explains the relationship between us and our users, and describes the responsibilities that apply when you register, deposit, play and withdraw. By using our services you agree to these terms, so please read them carefully and contact support if you have any questions.

Account responsibilities

You are responsible for keeping your account details accurate and for maintaining the confidentiality of your login credentials. Only one account is allowed per person, household or billing method unless we agree otherwise. You must notify us immediately if you suspect unauthorised access or if your details change. We may suspend or close accounts that show evidence of fraud, money laundering, bonus abuse, collusion or other breaches of these terms.

Eligibility requirements

To use our services you must be of legal age in your jurisdiction and have the legal capacity to form a binding contract. We may restrict access from certain locations and will refuse or close accounts where local law prohibits participation. Registration requires accurate personal information and we reserve the right to request identity documents to verify your age and identity before allowing certain activity, including withdrawals.

Acceptable platform use

You must use the platform lawfully and in good faith. Prohibited conduct includes multi-accounting, automated or manipulated play, placing bets to exploit bonuses, sharing accounts, and attempting to bypass geographic controls using VPNs or proxy services. Abusive, defamatory or illegal content in chat or messages is not permitted. We may take disciplinary action including cancelling bets, voiding winnings, restricting accounts and pursuing legal remedies in response to misuse.

General bonus and promotion rules

Promotions are subject to specific terms which will be published with each offer. Where a promotion applies, you must meet the stated eligibility, opt-in and wagering conditions. Game contribution levels, maximum bet limits while a bonus is active and exclusion of certain products will be specified in the promotion terms. We reserve the right to withhold, revoke or adjust bonus awards if we suspect abuse or if the promotion is terminated.

Deposits and withdrawals

Accepted payment methods and currency options are shown in your cashier. Minimums, limits and processing times may vary by method. We may require identity, address and source-of-funds documentation prior to allowing withdrawals. We aim to process legitimate withdrawal requests promptly, but may delay or refuse payment where checks are outstanding, where there is suspected fraud, or where legal obligations apply. Third-party fees charged by payment providers are your responsibility.

Dispute resolution

If you have a complaint please contact our support team so we can attempt to resolve the matter. We will investigate disputes fairly and provide updates within a reasonable time. If a dispute cannot be resolved directly, parties may pursue mediation, arbitration or other remedies as permitted by applicable law. Using our platform does not waive your statutory rights.

Updates to terms and conditions

We may amend these terms from time to time to reflect changes in services, law or business practice. Material changes will be notified to active users and posted on the site. Continued use of the platform after updates constitutes acceptance of the revised terms. If you do not accept a change you should stop using the service and close your account.